Duale: All public health facilities to transition to full digital system by October 1
Duale also announced the operationalisation of a 24/7 Taifa Care call centre, which is designed to provide continuous support and resolve health-related queries.
Health Cabinet Secretary Aden Duale has announced that all public health facilities in Kenya will be fully digitised by October 1, 2025.
The initiative aims to improve the delivery of healthcare services across the country, marking a significant milestone in the government’s ongoing health sector reforms.
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Speaking on Tuesday during the official handover ceremony at Afya House following his deployment to the Ministry of Health, Duale emphasised the importance of technology in transforming Kenya’s healthcare system.
“By 1st October 2025, all public health facilities will be fully digitalised, ensuring efficient and effective healthcare services across the country,” Duale said.
He highlighted the ongoing digitalisation, including the integration of the Social Health Authority (SHA) systems and the development of the AfyaYangu platform, which aims to provide a unified system for accessing health records.
He noted that over 7,000 digital devices have been distributed across the country to help public hospitals compete with private healthcare providers.
Duale also announced the operationalisation of a 24/7 Taifa Care call centre, which is designed to provide continuous support and resolve health-related queries.
“I assure Kenyans that every effort will be made to enhance service delivery and eliminate all system hitches,” Duale said.
The CS also outlined plans to improve financial support for the health sector. These include an enhancement of the Intensive Care Unit (ICU) and High Dependency Unit (HDU) bed rebate to Sh28,000 per day and an increase in the oncology package for cancer patients to Sh550,000 per person, effective from April 1, 2025.
“These measures will make health services more accessible and affordable, especially for the most vulnerable groups,” Duale said.
He further committed to improving the Kenya Medical Supplies Authority (KEMSA), aiming for a 90 per cent order fill rate through a recapitalisation of Sh1.5 billion and a Sh5 billion credit facility.
Duale also highlighted the progress of the Comprehensive Integrated Health Information Management System, which has already enabled the digitalisation of the Social Health Authority and the creation of the Health Information Exchange. The system ensures that health data is portable and accessible from a single platform, making it easier for Kenyans to track their health records.
Another key achievement is the National Equipment Service Programme (NESP), which ensures continuous access to medical equipment in county health facilities.
NESP builds on the success of the previous Medical Equipment Service (MES) programme and provides a more financially sustainable model for medical equipment maintenance.
Looking to the future, Duale emphasised that these reforms would improve the overall health system, ensuring better service delivery for all Kenyans.
“We are committed to making the health system work for all Kenyans,” he said.
The health sector reforms, which include the digitalisation of public health facilities and improvements to KEMSA’s operations, are part of the government’s broader efforts to achieve Universal Health and improve the quality of healthcare services nationwide.
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