NTSA freezes licensing of new PSV operators for two years, stops route changes for a year
NTSA also froze the approval of new routes and extensions for 12 months, except where new roads are commissioned.
National Transport and Safety Authority (NTSA) officers on patrol in Nairobi. (Photo: NTSA)
The National Transport and Safety Authority (NTSA) has imposed a temporary freeze on the expansion of public service vehicle operations in Kenya, halting the licensing of new operators and restricting changes to routes as part of a broad regulatory reform in the sector.
Under the directive issued on Friday, NTSA suspended the licensing of new public transport operators, including Saccos and companies, for 24 months.
NTSA also froze the approval of new routes and extensions for 12 months, except where new roads are commissioned.
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Modifications or reconfiguration of existing routes, including changes to pick-up and drop-off points, have also been halted for a year.
According to NTSA, the moratorium has been introduced in response to persistent non-compliance in the sector, growing road safety concerns, and the rise of illegal operators who, it says, undermine regulated transport services and create unfair competition.
NTSA also cited the need to strengthen oversight and improve transport management systems as part of wider reforms.
The regulator also raised concerns over frequent route modifications, saying they have contributed to inconsistent and unreliable public transport services in parts of the country.
“No new applications for PSV operator licences will be accepted or processed during this period,” NTSA said in a notice, adding that the directive applies to all prospective operators seeking licensing.
“The moratorium takes effect from June 19, 2026.”
However, NTSA clarified that existing licensed operators will continue to operate during the moratorium period, provided they comply fully with safety, licensing, and operational requirements.
During the suspension period, NTSA said it will work with county governments and stakeholders to carry out a comprehensive audit of road safety compliance and traffic management systems, while also reviewing and redefining key transport routes.
The regulator subsequently encouraged stakeholders and operators to submit proposals aimed at improving road safety and service efficiency.
“Prospective investors and operators are encouraged to use this period to submit to the Authority memorandums/proposals to promote road safety and enhance effective management of public transport in Kenya,” NTSA said.