Judiciary announces outage affecting e-filing services, urgent applications to be filed in court

The Judiciary on Thursday announced an intermittent outage affecting its e-filing, Case Tracking System (CTS), and Causelist systems.

In a statement on Thursday, the Judiciary however said that the technical team was working diligently to resolve the issue and restore full functionality.

In the meantime, individuals with applications classified as urgent or time-sensitive are encouraged to send their submissions via the appropriate court station email addresses.

Additionally, it is advised to copy submissions to [email protected] for timely processing.

"We apologise for the inconvenience this may cause. Our team is committed to resolving these issues as quickly as possible," reads the statement

For any inquiries regarding this situation, users can reach out through [email protected] or [email protected]

In March 2024, Chief Justice Marth Koome launched the e-filing system in all courts. The electronic system was first launched by former Chief Justice David Maraga.

A year earlier CJ Koome had announced plans to introduce electronic case filing in all court stations across the country following a successful implementation in Nairobi.

The e-filling system provides both citizens and non-citizens with a platform to initiate and complete the process of filing cases digitally.

It also provides them with a way of making e-payments and e-receipting.

How to register

According to the Judiciary, to access the platform you need to register online for a user ID and password.

Then visit the Judiciary website at http://judiciary.go.ke or directly visit http://efiling.court.go.ke.

Once there, you click the link sign up for an account and have it activated.

The system gives law firm owners the option of creating multiple users in the account.

Who can file a case?

Whether you are a member of the public, a member of the Law Society of Kenya (LSK), or work at an organisation or a government agency, you are cleared to file a case.

The agencies include the Office of the Director of Public Prosecutions (ODPP), the Attorney General's Office and the Ethics and Anti-Corruption Commission (EACC).

The Judiciary has noted that government agencies account for criminal matters will be provided by the court.

Requirements before filing a case

Before filing a case through the system, ensure you have an active account in the system and a valid email address.

Ensure you have selected the right court where you want to file and that you have all case documents in soft copy and PDF.

Documents are uploaded in PDF and the maximum upload size is 50mb.

The documents should be properly named; Affidavit, Annexures, plaint.

You should also make sure that you have enough money to pay court fees either in M-Pesa or the bank.

You also need an internet connection to your computer.

Further, ensure that you have the ID number, email and phone number of the parties you are representing.

You should also ensure you have the email address for the other party/ parties to facilitate e-service.