2024 Customer Satisfaction Report Stories

Most Kenyans prefer digital banking as they seek better service and lower costs, KBA report shows
Most Kenyans prefer digital banking as they seek better service and lower costs, KBA report shows
Charles Adinda  |  Feb 13, 2025

Financial exclusion continues to be a pressing issue, with 10.63 per cent of customers requiring special accommodations such as braille or screen read...

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