Airtel Stories

Millions affected as poor mobile phone network quality persists in over 30 counties, CA report reveals
Lucy Mumbi  |  May 26, 2025

Section 23 of the Kenya Information and Communications Act, 1998, requires the CA to ensure that licensed telecom operators and service providers deli...

Telkom on regulator’s red list after failing quality test, Airtel improves service score
Maureen Kinyanjui  |  May 24, 2025

This comes as Airtel Kenya, which was previously flagged alongside Telkom, improved its score from 79 per cent in the previous year to 83.3 per cent,...

Lobby group sues Safaricom, Airtel over unauthorised deductions and subscriptions
Carolyne Kubwa  |  May 20, 2025

The lobby group, through student leader Anthony Manyara and John Mwangi, has also sought court orders compelling the Communications Authority of Kenya...

Mobile money agents handle less cash despite surge in transactions as low-value transfers rise
Lucy Mumbi  |  May 19, 2025

During the quarter under review, mobile money subscriptions rose by 7.27 million to hit 85 million, while an additional 89,389 active agents were brou...

Elon Musk confirms successful deployment of 28 new Starlink satellites, expanding global coverage
Margaret Wanjiru  |  May 13, 2025

This development comes shortly after Amazon recently ramped up its efforts with Project Kuiper, launching its first two prototype satellites. With the...

UK's Airtel Africa to list Airtel Money in first half of 2026
Reuters  |  May 08, 2025

Britain's Airtel Africa on Thursday said it expects to list Airtel Money, its mobile money services unit, in the first half of the calendar year 2026.

Airtel Africa partners with SpaceX to bring Starlink internet to Kenya and beyond
Margaret Wanjiru  |  May 06, 2025

Starlink has already secured licences to operate in nine Airtel Africa markets, including Kenya, Nigeria, Zambia, Malawi, and Rwanda. Licensing proces...

Airtel gets 2027 deadline extension for rural network expansion in Kenya
Maureen Kinyanjui  |  Apr 17, 2025

CA said the infrastructure requirement was introduced to make sure telecom companies expand their networks to rural and low-income areas that had been...

Kenyans spent over 27 billion minutes on phone calls in three months - CA report
Lucy Mumbi  |  Apr 03, 2025

Airtel Kenya subscribers accounted for the highest call durations, speaking nearly twice as long as Safaricom users.

Mobile money transactions jump to Sh8.7 trillion after slow growth in 2023
Maureen Kinyanjui  |  Feb 04, 2025

The previous year saw mobile money growth slow to its lowest rate in four years, largely due to a 25 per cent hike in taxes on transactions.

Airtel Money's market share grows as M-Pesa sees decline
Maureen Kinyanjui  |  Jan 28, 2025

M-Pesa's share is now at its lowest since the regulator began tracking market share in September 2022, when M-Pesa had a commanding 96.8 per cent shar...

New tax amendments to raise cost of calls, internet, and betting
Maureen Kinyanjui  |  Nov 02, 2024

The proposed tax changes would likely lead to increased charges for these services, impacting millions of users.

Improved connectivity for internet users as Airtel activates 2Africa cable linking Kenya & South Africa
Terry Muriuki  |  Jun 17, 2024

2Africa is one of the world's largest subsea cable networks, stretching over 45,000 kilometres and linking Europe, Africa, and parts of South Asia. 

600,000 Kenyans abandon mobile money services - economic survey
Barack Oduor  |  May 20, 2024

The drop represents a decrease of 1.55 per cent in Kenya's mobile money subscriptions.

Airtel removes 7-day limit for accessing money from competing networks
Saleem Abdi  |  Feb 08, 2024

Airtel Kenya hopes the change expands its mobile money market.

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