Bonga Points Stories

Court upholds freeze on Safaricom's Bonga points expiry
Carolyne Kubwa  |  Jul 14, 2025

Justice Mwita held that Bonga points once earned by customers become customers' property; thus, Safaricom ceases to have control over them.

Six services to be affected by Safaricom’s shutdown for system maintenance
Maureen Kinyanjui  |  Oct 26, 2024

The services to be affected include all airtime top-up services, Okoa Jahazi services and all bundle purchases via airtime and M-Pesa.

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