Huduma Centre Stories

National Registration Bureau clears 600,000 ID backlog, digitises 16 million records
Maureen Kinyanjui  |  Dec 21, 2024

As part of its modernisation efforts, the NRB also invested in two new printers and live capture units to replace outdated manual processes.

41% of Kenyans can’t register to vote due to lack of ID cards- report
Lucy Mumbi  |  Dec 16, 2024

The findings come as the government urges Kenyans to collect their national identification cards, many of which remain idle at Huduma Centres.

CS Muturi directs all Huduma Centres to create SHIF desks for easier access to healthcare information
Maureen Kinyanjui  |  Dec 03, 2024

This initiative is expected to resolve the confusion surrounding SHIF and the Social Health Authority (SHA), providing an easily accessible point for...

Government issues notice on IDs, birth certificates and driving licenses
Lucy Mumbi  |  Oct 24, 2024

Earlier this month, Muturi announced that plans are underway to establish 290 sub-county Huduma Centres nationwide.

Kenyans urged to collect 281,000 unclaimed documents from Huduma Centres
Maureen Kinyanjui  |  Oct 08, 2024

Muturi on Monday revealed that 180,000 national identity cards, 47,000 driving licenses, and 54,000 birth certificates are waiting for collection.

304,842 documents remain uncollected at Huduma Centres
Maureen Kinyanjui  |  Aug 20, 2024

The Huduma Kenya programme was created to facilitate the provision of a wide array of government services in a single unit dubbed Huduma Centres.

Kenyans urged to collect over 226,000 unclaimed documents at Huduma Centres
Maureen Kinyanjui  |  Jul 05, 2024

Huduma Kenya has also said the issuance of driver's licence biometrics will be available at select 15 Huduma Centres countrywide.

Huduma Centre explains the delay in issuance of National IDs
Maureen Kinyanjui  |  May 31, 2024

Huduma Centre has reassured Kenyans that the issue has been addressed, and measures are being taken to swiftly clear the backlog and expedite the issu...

Kenyans to access police abstracts at Huduma Centre's countrywide
Maureen Kinyanjui  |  May 17, 2024

The purpose of a police abstract for a lost item is to officially report the loss to the police and obtain an official document as proof of the loss.

Wajir, Garissa among 17 counties targeted by State for Huduma Mashinani services in April
Maureen Kinyanjui  |  Apr 15, 2024

Huduma Kenya, a 2030 flagship project was launched in 2013 to transform public service delivery into more accessible, effective, efficient, dignified,...

Eastleigh residents to gain easier access to courts via Huduma Centres
Amina Wako  |  Jan 23, 2024

Starting January 29, 2024, residents of Eastleigh and other Kenyans will have the convenience of accessing a variety of judicial services through vari...

Mandera Municipality adopts huduma centre model for devolved services
Issa Hussein  |  Jan 12, 2024

It will enable the public to access many devolved services without moving significant distances from one office to another.

"Huduma Mashinani" initiative brings government services to Eastleigh community
Paul Aginnah  |  Nov 01, 2023

On October 31, 2023, the "Huduma Mashinani" event unfolded at the Kamukunji Innovation Hub in California, Eastleigh, Nairobi.

Stay ahead of the news! Click ‘Yes, Thanks’ to receive breaking stories and exclusive updates directly to your device. Be the first to know what’s happening.