Huduma Centres Stories

Kenyans can now get police clearance certificates at select Huduma Centres
Lucy Mumbi  |  Sep 18, 2025

Previously, applicants were required to visit the Directorate of Criminal Investigations headquarters in Nairobi or regional DCI offices to collect th...

Smart driving licence access expanded to 15 Huduma Centres
Maureen Kinyanjui  |  Sep 12, 2025

In Nairobi, the services are available at the General Post Office (GPO) Huduma Centre and Kibra.

Over 82,000 IDs lie uncollected at Huduma Centres nationwide
Lucy Mumbi  |  Sep 10, 2025

Huduma Kenya confirmed that the documents had already been processed and were ready for collection in all its 59 centres across the country.

Auditor General raises alarm over lack of legal backing in Huduma Kenya operations
Maureen Kinyanjui  |  Jul 27, 2025

The audit also found that the Service Delivery Summit, the oversight body that was supposed to meet at least twice each year, had no evidence of meeti...

CS Geoffrey Ruku makes impromptu visit to Rift Valley Regional Offices, locks out hundreds of staff
Lucy Mumbi  |  Jun 23, 2025

CS Geoffrey Ruku, who was in Nakuru for an impromptu inspection of service delivery in national government offices, expressed disappointment that most...

KRA extends working hours ahead of June 30 tax filing deadline- here is how to file your returns
Maureen Kinyanjui  |  May 20, 2025

KRA on Tuesday announced that all its official service centres and selected Huduma Centres in busy areas will now operate from 7 am to 7 pm on weekday...

How to apply for your child’s passport as demand rises in Kenya
Margaret Wanjiru  |  Apr 06, 2025

All applications must be completed online via the eCitizen portal, where the parent or guardian is required to input key details, including the child’...

Huduma centres, lands offices, and county hospitals top list of corrupt public institutions
Maureen Kinyanjui  |  Jan 29, 2025

The Ministry of Lands emerged the most corrupt institution, with 27.9 per cent of respondents reporting bribery.

State to spend Sh500 million to modernise Huduma Centres
Maureen Kinyanjui  |  Jan 23, 2025

The funds will be used to renovate existing centres and upgrade their equipment, boosting both operational efficiency and the quality of public servic...

41% of Kenyans can’t register to vote due to lack of ID cards- report
Lucy Mumbi  |  Dec 16, 2024

The findings come as the government urges Kenyans to collect their national identification cards, many of which remain idle at Huduma Centres.

CS Muturi directs all Huduma Centres to create SHIF desks for easier access to healthcare information
Maureen Kinyanjui  |  Dec 03, 2024

This initiative is expected to resolve the confusion surrounding SHIF and the Social Health Authority (SHA), providing an easily accessible point for...

Kenyans urged to collect 281,000 unclaimed documents from Huduma Centres
Maureen Kinyanjui  |  Oct 08, 2024

Muturi on Monday revealed that 180,000 national identity cards, 47,000 driving licenses, and 54,000 birth certificates are waiting for collection.

304,842 documents remain uncollected at Huduma Centres
Maureen Kinyanjui  |  Aug 20, 2024

The Huduma Kenya programme was created to facilitate the provision of a wide array of government services in a single unit dubbed Huduma Centres.

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