The ICT sector gained significant traction during the Covid-19 crisis as the population shifted from in-person interactions due to government measures to contain the virus.
In a joint statement, stakeholders noted that during the disruptions, mobile money services, credit and debit card transactions, and e-commerce platforms were all inaccessible.
It ranks behind South Africa with an index score of 0.45. South Africa scored 0.5.
A massive internet outage was reported in several parts of the country as demonstrators voiced their concerns on the Finance Bill, 2024.
2Africa is one of the world's largest subsea cable networks, stretching over 45,000 kilometres and linking Europe, Africa, and parts of South Asia.
Google committed $1 billion in 2022 to driving Africa's digital transformation, including undersea cables for faster internet connections.
Despite the resumption, Ndegwa emphasised the ongoing vigilance of Safaricom in monitoring their network to ensure continued stability of services.
Internet observatory Netblocks said the distruption in East Africa was linked to failures affecting the SEACOM and EASSy subsea cable systems.
Safaricom has activated redundancy measures to mitigate service interruptions and ensure continuous connectivity for its customers.
The cable breaks, affecting critical connections like the West Africa Cable System (WACS), Africa Coast to Europe (ACE), MainOne, and SAT-3 cables, occurred on March 14, 2024.
In Q1 of 2023/2024, North Eastern scored 64 per cent in internet accessibility rating while it posted 70 per cent in quarter two of the same period.
Côte d’Ivoire, Liberia, Benin, Ghana, Nigeria, Cameroon, South Africa, Burkina Faso, Gambia, Guinea, and Niger are among those grappling with major connectivity issues.
Sarah Jackson, Amnesty's deputy regional director for East and Southern Africa, noted that the shutdown threatens services in the region, especially as Muslims observe Ramadan.
A fresh round of protests is planned for Tuesday.
Senegal is grappling with a political crisis after President Macky Sall announced a postponement of this month's election.
