The Members of Parliament urged the government to open more immigration offices across the country to make it easier to acquire passports.
Prof Bitok said the current earnings from the platform get to Sh700 million from its 13 million users, a number that is below the population of registered adults in the country.
In a statement released on Friday, Immigration Permanent Secretary Prof Julius Bitok said the cards could not be processed to fruition in adherence to the court order leading to a huge pile-up.