Nairobi City Water and Sewerage Company Stories

Nairobi water utility records historic Sh11.7 billion in annual revenue amid service reforms
Maureen Kinyanjui  |  Jul 02, 2025

NCWSC Chairman Arnold Karanja attributed the sharp revenue rise to better infrastructure, upgraded systems, and consistent growth year after year.

Former Nairobi water company employee to face trial for forging Zetech diploma to secure job
Carolyne Kubwa  |  Jul 01, 2025

Brenda Nelly Sulungai was placed on her defence after the court found that the prosecution had presented sufficient evidence to support all three char...

Leakages and inadequate tracking cause water firms in 15 counties to lose Sh10.5 billion
Maureen Kinyanjui  |  Apr 09, 2025

Non-revenue water, mainly due to illegal connections and system leakages, has raised concern over the management of the water companies.

Nairobi water workers embroiled in leadership dispute threaten to strike
Lucy Mumbi  |  Nov 25, 2024

The union’s actions have raised the possibility of a water shortage for millions of Nairobi residents unless the dispute is resolved.

How water token system brought relief to Kamukunji’s Kitui village
Maureen Kinyanjui  |  Jun 08, 2024

The communal taps are placed strategically in the village, making water easily accessible to everyone

City Hall repairs 3 main water pipelines damaged by floods
Maureen Kinyanjui  |  May 06, 2024

Last week, Nairobi City Water and Sewerage Company (NCWSC) announced that several estates in Eastlands will experience water rationing.

How to check water bills through self meter reading service
Lucy Mumbi  |  Feb 16, 2024

The company said customers will be required to dial USSD code *888#

Stay ahead of the news! Click ‘Yes, Thanks’ to receive breaking stories and exclusive updates directly to your device. Be the first to know what’s happening.