NCWSC,NCWSC retirees Stories

Retirees demand action over Sh4 billion Nairobi Water pension arrears
Maureen Kinyanjui  |  Nov 26, 2025

The retirees say more than Sh4 billion in arrears owed to various pension schemes has left hundreds of families in hardship, while management and coun...

Nairobi Water digitises services to curb losses, speed up billing
Maureen Kinyanjui  |  Nov 13, 2025

The move comes in response to the city’s persistent non-revenue water (NRW) challenge, which includes losses from leaks, theft, and unbilled consumpti...

Nairobi Water to cut supply from October 15 over unpaid bills
Maureen Kinyanjui  |  Oct 07, 2025

The company explained that despite multiple reminders and notices, a large number of accounts remain unsettled.

Kilimani, Westlands, Kasarani among areas to be affected by new water supply schedule
Lucy Mumbi  |  Jun 10, 2025

The utility’s Managing Director, Nahashon Muguna, also reassured residents that the city’s water supply remains adequate, emphasising that the new sch...

How to check water bills through self meter reading service
Lucy Mumbi  |  Feb 16, 2024

The company said customers will be required to dial USSD code *888#

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