Ombudsman Stories
Many grievances relate to delayed processing of land documents, unresponsive officials, and inefficiencies in the ministry.
The summons, issued on February 25, targeted several JSC members, including Vice-Chairperson Isaac Rutto and commissioners Mohammed Ibrahim, Fatuma Si...
CAJ now accuses JSC of engaging in a "cyclic process of exchange" that does not support service delivery.
RUPHA, citing the crippling financial strain, announced that its members would no longer offer credit-based services due to the government's failure t...
Under the Access to Information Act 2016, there is no requirement for an applicant to justify why they need specific information from a public entity.
The commission has directed the Pensions Department to process all pending claims within 60 days and submit a compliance report.
The Ombudsman wants the JSC to publish detailed information on judicial complaints, including the complaints themselves, responses from judges, analys...
Nairobians remain deeply frustrated by the slow pace of improvement and the persistence of road problems across the city.
Access to information is a vital component of United Nations Sustainable Development Goal 16, which aims to promote peaceful and inclusive societies.
The Ombudsman wants the Principal Secretary for the State Department of National Security and Administration and the Inspector General of police to ho...
The Commission issued several advisories to the National Government on matters of national interest to enhance administrative justice and access to in...
The team will also seek to identify challenges faced by the residents in the acquisition of the documents.
