Office of the Ombudsman Stories

Ombudsman asks SHA to respond to query on Sh7.3bn disbursements to hospitals
Charles Adinda  |  Feb 18, 2025

Under the Access to Information Act 2016, there is no requirement for an applicant to justify why they need specific information from a public entity.

Ombudsman gives Pensions Department 60 days to clear retirement benefits
Lucy Mumbi  |  Feb 14, 2025

The commission has directed the Pensions Department to process all pending claims within 60 days and submit a compliance report.

Ombudsman directs JSC to publish complaints against judges, decisions within 21 days
Maureen Kinyanjui  |  Dec 24, 2024

The Ombudsman wants the JSC to publish detailed information on judicial complaints, including the complaints themselves, responses from judges, analys...

Ombudsman gives KURA ultimatum to fix Nairobi roads amid residents’ complaints
Maureen Kinyanjui  |  Dec 06, 2024

Nairobians remain deeply frustrated by the slow pace of improvement and the persistence of road problems across the city.

Kenyans filed over 200,000 requests for public information, says Ombudsman
Maureen Kinyanjui  |  Sep 27, 2024

Access to information is a vital component of United Nations Sustainable Development Goal 16, which aims to promote peaceful and inclusive societies.

Ombudsman names security chiefs who failed to stop Shakahola massacre
Joseph Ndunda  |  Aug 30, 2024

The Ombudsman wants the Principal Secretary for the State Department of National Security and Administration and the Inspector General of police to ho...

Outgoing justice commissioners present exit report to President Ruto
Issa Hussein  |  Aug 20, 2024

The Commission issued several advisories to the National Government on matters of national interest to enhance administrative justice and access to in...

Ombudsman probes bias claims in issuance of identification documents in Wajir
Lucy Mumbi  |  Feb 21, 2024

The team will also seek to identify challenges faced by the residents in the acquisition of the documents.

Stay ahead of the news! Click ‘Yes, Thanks’ to receive breaking stories and exclusive updates directly to your device. Be the first to know what’s happening.