Safaricom CEO Stories

Court upholds freeze on Safaricom's Bonga points expiry
Carolyne Kubwa  |  Jul 14, 2025

Justice Mwita held that Bonga points once earned by customers become customers' property; thus, Safaricom ceases to have control over them.

Safaricom Ethiopia hits 10 million active users, driving digital growth after Sh281 billion investment
Rachael Mutabasi  |  Jul 01, 2025

According to the company, its 4G network now covers more than half of the population, with 3,141 live sites in more than 150 towns and cities.

Safaricom, CA deny role in Ojwang’s arrest, reject claims of sharing mobile tracking data
Lucy Mumbi  |  Jun 11, 2025

The statements from Safaricom and the CA come against a backdrop of growing public outcry and mounting scrutiny over the use of surveillance and data...

Safaricom CEO Peter Ndegwa appointed chairman of Ethiopian division amid strong growth
Bashir Mbuthia  |  May 30, 2025

The telco's customer base has also grown to 8.8 million, including 7.1 million active data users, according to the company.

M-Pesa deposits down Sh1.3 million in six months to September
Alfred Onyango  |  Nov 13, 2024

Safaricom CEO Peter Ndegwa said the performance remains strong amid the headwinds in the Ethiopian business.

Safaricom rolls out standing order feature for M-Pesa users
Maureen Kinyanjui  |  Oct 01, 2024

The addition of M-Pesa Ratiba reaffirms Safaricom's commitment to its vision of transforming lives.

Safaricom CEO refutes claim of intentional internet outage amid demos
Lucy Mumbi  |  Jun 26, 2024

A massive internet outage was reported in several parts of the country as demonstrators voiced their concerns on the Finance Bill, 2024.

Ruto renames drought response committee, extends mandate to all natural disasters
Maureen Kinyanjui  |  May 21, 2024

Established in 2022, the team will now be referred to as the National Steering Committee on Disaster Response and will handle all natural disasters, n...

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