safaricom internet Stories

Kenyans’ increased M-Pesa, data usage sees Safaricom’s net profit surge to Sh36.7bn
Lucy Mumbi  |  Nov 07, 2024

The telco reported a 16.6 per cent growth in M-Pesa revenue in the first six months of the year, generating Sh77.22 billion, supported by an increase...

Safaricom announces system maintenance scheduled for Tuesday night
Maureen Kinyanjui  |  Sep 10, 2024

The maintenance will run from Tuesday, September 10, 2024, 11 pm to Wednesday, September 11, 2024, 3.30 am.

Safaricom expands its 5G network to all of Kenya’s 47 counties
Amina Wako  |  Aug 13, 2024

With the launch of 311 new sites within the past four months, the total number of Safaricom's 5G sites has soared to 1,114, up from 803 as of March th...

Majority in Sub-Saharan Africa unable to access internet due to costly smartphones
Mary Wambui  |  Jul 22, 2024

As per GSMA intelligence research, taxation and duty fees add 10 to 30 per cent to smartphone costs, depending on the country.

Safaricom postpones Sunday's planned system maintenance
Lucy Mumbi  |  Jul 14, 2024

Telco says the move is meant to allow their customers to enjoy major sporting activities which include the Euro and Copa America finals.

Safaricom CEO refutes claim of intentional internet outage amid demos
Lucy Mumbi  |  Jun 26, 2024

A massive internet outage was reported in several parts of the country as demonstrators voiced their concerns on the Finance Bill, 2024.

Safaricom announces restoration of full network capacity stability after undersea cable cuts
Lucy Mumbi  |  May 16, 2024

Despite the resumption, Ndegwa emphasised the ongoing vigilance of Safaricom in monitoring their network to ensure continued stability of services.

Kenya to continue experiencing slow internet speeds - Communications Authority
Lucy Mumbi  |  May 13, 2024

Internet observatory Netblocks said the distruption in East Africa was linked to failures affecting the SEACOM and EASSy subsea cable systems.

Safaricom takes action after internet outage hits East Africa
Lucy Mumbi  |  May 12, 2024

Safaricom has activated redundancy measures to mitigate service interruptions and ensure continuous connectivity for its customers.

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