safaricom outage Stories

Safaricom to close select shops nationwide for staff event
Maureen Kinyanjui  |  Oct 08, 2025

The telco has not shared details about the internal event but assured the public that services will resume as usual once it concludes.

M-Pesa to go offline for three hours on Monday for system upgrade
Maureen Kinyanjui  |  Sep 19, 2025

The maintenance, set to run from 12:30 am to 3:30 am, is aimed at enhancing service reliability, security, and overall performance across the mobile m...

Safaricom CEO refutes claim of intentional internet outage amid demos
Lucy Mumbi  |  Jun 26, 2024

A massive internet outage was reported in several parts of the country as demonstrators voiced their concerns on the Finance Bill, 2024.

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