The company revealed that the M-Pesa platform handles approximately 200 million transactions per month, a volume that has overwhelmed its systems as w...

Telco says the move is meant to allow their customers to enjoy major sporting activities which include the Euro and Copa America finals.

M-Pesa remained a standout performer, contributing 42 per cent of Safaricom’s service revenue.

The first phase of the collaboration will be keen on pivotal markets, including Nigeria, Kenya, Ghana, and Tanzania.

On Friday, the service provider said the issue is affecting customers with Android phones who are using third-party SMS apps.

Kenyans had been advised to ensure they register their SIM cards or risk having them deactivated.

Safaricom earlier notified its customers that it was experiencing a recurring service intermittency affecting some of its PayBill payments.

Approximately two hundred thousand people visit Eastleigh business hub everyday to either buy or engage in other business and most of them depend on M...

This left many users stranded as they expressed their frustrations on social media, saying no prior warning was issued.

Safaricom PLC posted a profit growth for the six months ending September 30, 2023, as its Kenyan business achieved a remarkable 10.9 per cent surge in...