NTSA urges vehicle owners to pick uncollected number plates and logbooks

The National Transport and Safety Authority (NTSA) has called on motor vehicle owners, companies, dealers, and financial institutions to collect unclaimed number plates and logbooks from various NTSA offices.

In a statement, the authority revealed that thousands of these documents have remained uncollected across the country, despite being processed and ready for pick-up.

NTSA Director-General George Njao emphasised the importance of collecting these documents, stating that all vehicle owners must fulfil this legal obligation.

The authority urged those concerned to visit the designated centres identified during the application process to retrieve their reflective number plates and logbooks.

"Collecting number plates and logbooks not only fulfils a legal requirement but also promotes road safety and accountability," Njao said in the statement.

To ensure a smooth collection process, NTSA outlined that individuals picking up their number plates must return the old ones and present identification documents.

Similarly, those collecting logbooks must bring their previous logbook along with proper identification.

The announcement comes after rising concerns over delays in the processing of these essential documents.

In August 2024, NTSA had to clarify that the delays were not due to a shortage of number plates as had been widely speculated.

At the time, the authority disclosed that there were over 102,000 uncollected number plates.

To address the situation, NTSA has now streamlined the process, reducing the waiting time for both documents. Number plates will be ready for collection within seven working days, while logbooks will be available in three days.

"We urge all vehicle owners, dealers, and financial institutions to prioritise this task," the authority added.

Motor vehicle owners are being reminded of their responsibility to ensure that their vehicle documentation is up-to-date and accessible.

NTSA reiterated the importance of this process, linking it to broader goals of enhancing road safety and ensuring accountability on the roads.