Refugee Affairs Dept announces delays in printing travel documents
The department claims to have swiftly responded to the crisis and is working to procure a replacement machine to enable the resumption of services.
The Department of Refugee Affairs on Wednesday announced delays in printing Conventional Travel Documents (CTDs) for refugees due to a breakdown of the Passport Lamination Machine.
In a statement posted on its official social media platforms, the department explained that the critical equipment had malfunctioned, causing significant delays for those in need of CTDs.
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The department claims to have swiftly responded to the crisis and is working to procure a replacement machine to enable the resumption of services.
"The department acknowledges the urgent need for these documents and assures refugees that it is committed to resolving the issue as quickly as possible," the statement reads.
The department further appealed for patience from all affected refugees while it worked to restore the affected services.
The statement also emphasised the department's dedication and commitment to the welfare and protection of refugees in Kenya.
Refugee travel documents, issued by countries of asylum, allow refugees to move around the world just as any other person is allowed to do. These documents are renewable upon expiry, although an invitation for travel is required for renewal.
In related news, the State Department for Immigration and Citizen Services announced on Monday the arrival of two new passport printing machines, which are expected to eliminate existing delays in passport application and issuance.
According to the department, the new machines will be capable of producing 600 copies per hour.
The Principal Secretary of the Department of Immigration stated that this development will ensure faster generation of travel documents within 14 working days.
He also announced government efforts to establish additional centres across the country to enhance passport issuance.
On Tuesday, while receiving a delivery of 100,000 passport booklets, the Principal Secretary stated that maintaining a continuous supply of passport booklets and other essential materials for printing and issuing vital registration documents will greatly reduce wait times for services.
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