Safaricom Stories

Safaricom announces early-morning Fuliza system upgrade on November 17
Maureen Kinyanjui  |  Nov 15, 2025

The upgrade will take place between 1:00 am and 2:00 am, during which Fuliza may experience temporary disruptions, though other M-Pesa services will r...

Kenya eyes wider telecom connectivity in next decade
Barack Oduor  |  Nov 11, 2025

In the East Africa region, Kenya now leads the continent in digital finance, innovation, and connectivity.

Historic move as Somali parliament approves tougher anti-piracy, anti-kidnapping law
Abdirahman Khalif  |  Nov 10, 2025

The updated law strengthens Somalia’s fight against piracy and kidnapping, protecting seafarers, boosting maritime security, and supporting global tra...

Pochi La Biashara accounts surge 73 per cent as traders ditch Buy Goods tills
Maureen Kinyanjui  |  Nov 09, 2025

In the six months ending September, the number of Pochi La Biashara accounts rose sharply by 72.6 per cent, reaching 1.5 million, Safaricom’s latest d...

Kenyans borrowed Sh629.2 billion in six months through Safaricom’s Fuliza service
Lucy Mumbi  |  Nov 07, 2025

Launched in 2019, Fuliza allows M-Pesa users to complete transactions even with insufficient wallet funds, within an assigned overdraft limit determin...

Safaricom’s half-year profits up 52 per cent to Sh42.8 billion as Ethiopia loss narrows
Alfred Onyango  |  Nov 06, 2025

M-Pesa revenue surged 14 per cent to Sh88.1 billion, while fixed service and IoT income rose 9.5 per cent to Sh9.8 billion.

Vodacom settles 17-year ‘Please Call Me’ dispute with former employee
Bashir Mbuthia  |  Nov 06, 2025

Vodacom, which is majority-owned by Britain's Vodafone, did not reveal the settlement amount but said the cost would be reflected in its financial res...

Over 600 schools to benefit as Safaricom unveils massive education initiative
Alfred Onyango  |  Oct 30, 2025

The programme aims to upgrade over 600 learning institutions, offer 10,000 scholarships, and provide digital skilling for teachers across the country...

OpenAI launches ChatGPT Atlas, an AI-powered web browser
Margaret Wanjiru  |  Oct 22, 2025

Another standout feature is its Browser Memory, a new opt-in system where your browsing activity forms a persistent, AI-accessible context.

Fresh leadership ushers in new era for Kenyan seafarers
Farhiya Hussein  |  Oct 16, 2025

Mwamosa triumphed over the outgoing chairperson, Haransa Abdalla Mwanziku, in a landslide victory that saw him secure 70 out of 73 votes, with Mwanzik...

Heartbreak at Safari Sevens as Belgium women’s rugby coach dies at Nyayo Stadium
Bashir Mbuthia  |  Oct 12, 2025

Reports indicate that the 43-year-old South African, a former Wales women’s rugby coach, was treated at the scene before being rushed to a city hospit...

SHA partners with KRU to provide health cover for Kenya rugby teams at Safari 7s
Erick Kariuki  |  Oct 08, 2025

The collaboration aims to promote health, wellness, and environmental sustainability through sports — a move that marks a new chapter at the intersect...

What to expect as iconic Safari 7s returns to Nyayo Stadium
Erick Kariuki  |  Oct 08, 2025

The event will feature a diverse mix of teams, from international sides to local clubs, universities, and school teams, all competing for the prestigi...

Safaricom to close select shops nationwide for staff event
Maureen Kinyanjui  |  Oct 08, 2025

The telco has not shared details about the internal event but assured the public that services will resume as usual once it concludes.

All systems go as KRU announces plans for 27th edition of Safari 7s
Erick Kariuki  |  Oct 03, 2025

The 2025 Safari Sevens promises high-quality rugby alongside a family-centred festival atmosphere, cementing its place as Africa’s premier sevens tour...

Safaricom leads Kenya’s fixed data and internet market - CA
Charity Pancras  |  Sep 25, 2025

Jamii Telecommunications Limited follows in second place with 442,076 subscriptions, accounting for 20.6 per cent of the market.

Kenya Power urges consumers to buy tokens early ahead of M-Pesa system upgrade
Maureen Kinyanjui  |  Sep 20, 2025

The upgrade, announced by Safaricom, will occur from 12:30 am to 3:30 am, during which M-Pesa services, including airtime top-ups and bill payments, w...

M-Pesa to go offline for three hours on Monday for system upgrade
Maureen Kinyanjui  |  Sep 19, 2025

The maintenance, set to run from 12:30 am to 3:30 am, is aimed at enhancing service reliability, security, and overall performance across the mobile m...

Uber Safaris must comply with strict licensing rules, says tourism regulator
Mary Wambui  |  Sep 19, 2025

TRA said it remains committed to supporting innovation that strengthens Kenya's position as a leading and trusted global tourism destination while saf...

Safaricom data links prime suspect to Nairobi CBD on day Rex Masai was killed
Carolyne Kubwa  |  Sep 15, 2025

Testifying before trial magistrate Geoffrey Onsarigo, Zachary Mburu, a senior manager at Safaricom, said the company had been served with court orders...

Court trims interested parties in Hustler Fund’s legality case
Carolyne Kubwa  |  Sep 11, 2025

CBK, in its defence, insisted it has no role in the establishment or management of the fund, distancing itself from allegations touching on financing...

25 Kenyan youth footballers selected for Safaricom Chapa Dimba All-Stars camp in Spain
Lucy Mumbi  |  Sep 03, 2025

Safaricom Chapa Dimba, launched in 2017 in partnership with the Football Kenya Federation, is a national grassroots football tournament targeting play...

Kenya Rugby Union releases Safari 7s ticket prices for Nyayo Stadium return
Bashir Mbuthia  |  Aug 18, 2025

In a statement on its official website on Monday, KRU announced that fans will pay Sh300 to watch the tournament’s opening matches on Friday, October...

Kenyan seafarers to get globally standardised ID within three months
Lucy Mumbi  |  Aug 12, 2025

The move comes amid mounting concerns over job losses linked to noncompliance with international maritime regulations.

Worsening drought, conflict push millions in Ethiopia into acute food insecurity, FEWS NET warns
Addis Standard  |  Aug 04, 2025

Although earlier projections had anticipated modest improvements in food security following the 2024 meher harvest, millions of people—especially in T...

FIA and WRC confirm dates for 2026 Safari Rally
Erick Kariuki  |  Jul 31, 2025

WRC Promoter Managing Director Jona Siebel described the 2026 calendar as "a calendar built with purpose," emphasising its thoughtful construction and...

Somali culture, wildlife and hospitality draw tourists to Garissa’s Bulla Adey village
Issa Hussein  |  Jul 27, 2025

The village, previously untouched by tourism, is now beginning to attract travellers seeking authenticity and willing to brave the area’s harsh weathe...

Senators demand audit of Safaricom, Airtel over claims of data sharing with security agencies
Lucy Mumbi  |  Jul 24, 2025

The legislators are calling for a comprehensive audit of all data access requests made to Safaricom and Airtel Kenya since 2020, including details on...

Safaricom enables direct PayPal withdrawals via M-Pesa app for Kenyan users
Margaret Wanjiru  |  Jul 24, 2025

The move is aimed at supporting Kenya’s fast-growing community of freelancers, remote workers, and digital entrepreneurs, many of whom depend on PayPa...

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