eCitizen,eCitizen platform,ecitizen services Stories

Kenya's shift to single paybill system boosts state revenue by Sh18.5 billion
Maureen Kinyanjui  |  Jan 08, 2025

For the quarter ending September 2024, the government collected a total of Sh111.3 billion in appropriations in aid up from Sh92.8 billion during the...

ECitizen platform services restored after technical hitch 
Lucy Mumbi  |  Jan 03, 2025

The eCitizen Services Director General Ambassador Isaac Ochieng said the platform experienced disruptions on Friday morning due to what was described...

PS Bitok: State to hasten processing of dual citizenship requests for Kenyan diaspora
Maureen Kinyanjui  |  Dec 13, 2024

The PS noted that the policy aims to encourage those who migrated abroad and acquired other nationalities to invest more in Kenya.

High Court suspends Ruto's directive on eCitizen onboarding
Keren Ntinyari  |  Dec 11, 2024

Justice Bahati Mwamuye, in a ruling delivered on Tuesday, also blocked the removal of heads of these entities based on their failure to comply with th...

Lobby group fights Ruto's order to transition state agencies to eCitizen within a week
Lucy Mumbi  |  Dec 10, 2024

The lobby group argues that the directive violates procedural fairness, disrupts agency operations, and undermines constitutional principles.

National Museums of Kenya enlists IT experts to fix tourist payment challenges
Maureen Kinyanjui  |  Nov 15, 2024

The move to upgrade the service comes in response to growing concerns raised by individuals, including former Trade Minister Mukhisa Kituyi.

KRA slashes VAT refund processing time by 61 days
Maureen Kinyanjui  |  Sep 24, 2024

KRA noted that these measures align with legal requirements to process claims within specific timeframes, ultimately encouraging businesses to comply...

President Ruto opens new passport office in Bungoma
Mary Wambui  |  May 31, 2024

During his three-day visit to the county, which will host this year's Madaraka Day celebrations on Saturday, President Ruto issued the first batch of...

Auditor General uncovers Sh15.5bn revenue inaccuracies in eCitizen report
Hanifa Adan  |  May 19, 2024

The report highlights that revenue statements totalling over Sh600 million do not fairly represent the financial position and performance of the eCiti...

Government sets sights on Sh1 billion daily revenue from eCitizen platform
Mary Wambui  |  May 08, 2024

Prof Bitok said the current earnings from the platform get to Sh700 million from its 13 million users, a number that is below the population of regist...

State plans to roll out school fee payments on eCitizen from May 1
Lucy Mumbi  |  Apr 16, 2024

According to the PS, 12 institutions under the State Department for Basic Education have already integrated with the eCitizen platform, offering 160 s...

Education committee pursues PS Bitok over eCitizen payment protocol
Maureen Kinyanjui  |  Apr 12, 2024

The government endorsed the use of eCitizen for school fee payments across all levels of education in February, following a cabinet meeting chaired by...

Taxi drivers raise fraud concerns against private firm charging for Certificate of Good Conduct
Mary Wambui  |  Mar 27, 2024

Delays in renewing the Certificate of Good Conduct have seen drivers use the services of a company known as Peleza, but the DCI says it has no partner...

Taxpayers to access KRA services through eCitizen platform
Lucy Mumbi  |  Mar 23, 2024

KRA noted that through the platform, users can manage and view their taxpayer profile and access comprehensive information on income, deductions, comp...

Understanding eTIMS Lite: Simplifying tax compliance for SME's
Bashir Mohammed  |  Mar 15, 2024

In addition to the rollout of eTIMS Lite, KRA has invited taxpayers and representative bodies facing compliance challenges to engage with the authorit...

eTIMS Lite: KRA sets March 31 registration deadline for small businesses
Rading Biko  |  Mar 05, 2024

All business people, including those in the informal sector and small business owners, have until March 31, 2024, to register for the electronic Tax I...

Why rights groups are opposed to printing of Maisha Namba cards
Mary Wambui  |  Feb 27, 2024

Ten NGO have raised issues including lack of a comprehensive legal framework, lack of public participation and consented opt-in, and privacy and data...

State greenlights payment of school fees via eCitizen
Lucy Mumbi  |  Feb 14, 2024

This comes after the High Court on Tuesday extended orders blocking the government from collecting school fees via the eCitizen platform.

High Court extends orders suspending fees payment via eCitizen
Lucy Mumbi  |  Feb 13, 2024

Judge Mwita noted that the government will not suffer any prejudice if the orders are extended to April 17.

Teachers' union asks state to get public views on fee payment via eCitizen
Lucy Mumbi  |  Feb 13, 2024

The High Court temporarily suspended the government’s directive for national schools to pay school fees through the eCitizen platform.

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