Safaricom Stories

Safaricom announces early-morning Fuliza system upgrade on November 17
Maureen Kinyanjui  |  Nov 15, 2025

The upgrade will take place between 1:00 am and 2:00 am, during which Fuliza may experience temporary disruptions, though other M-Pesa services will r...

Sudan's army chief says "no truce" with paramilitary forces
XINHUA  |  Nov 15, 2025

Al-Burhan stressed that the Sudanese people will not accept the RSF or its supporters, calling on the international community to "collect the weapons...

Sudan war: Aid teams plead for access to thousands trapped in El Fasher
UN News  |  Nov 15, 2025

According to the UN refugee agency, UNHCR, nearly 100,000 people have fled El Fasher and villages close by in the last two weeks alone.

Families in Sudan ‘running out of time’ as hunger spreads
UN News  |  Nov 14, 2025

Violence has intensified in recent weeks following the RSF’s takeover of El Fasher, capital of North Darfur state, after a siege that lasted more than...

Nairobi County bans Probox vehicles from meat transport amid health concerns
Rachael Mutabasi  |  Nov 13, 2025

County Chief Officer for Public Health Tom Nyakaba said the move is aimed at ensuring only approved vehicles, traceable to the market, are used for me...

Kenya eyes wider telecom connectivity in next decade
Barack Oduor  |  Nov 11, 2025

In the East Africa region, Kenya now leads the continent in digital finance, innovation, and connectivity.

10 household appliances you should always unplug to cut your electricity bill
Margaret Wanjiru  |  Nov 12, 2025

Stop wasting money and risking your safety — unplug these 10 common household appliances that secretly drain power 24/7.

Historic move as Somali parliament approves tougher anti-piracy, anti-kidnapping law
Abdirahman Khalif  |  Nov 10, 2025

The updated law strengthens Somalia’s fight against piracy and kidnapping, protecting seafarers, boosting maritime security, and supporting global tra...

Sudan medics demand international investigation over El Fasher mass graves
Bashir Mbuthia  |  Nov 09, 2025

Medics accuse Sudan’s Rapid Support Forces of mass killings and body-burnings in El Fasher, calling for urgent international investigations as tens of...

East and Central Africa unveil joint plan to boost food security and grain trade
Maureen Kinyanjui  |  Nov 09, 2025

Across the region, farmers face annual losses of between 30 and 40 per cent due to poor storage and logistical inefficiencies, which worsen hunger and...

Pochi La Biashara accounts surge 73 per cent as traders ditch Buy Goods tills
Maureen Kinyanjui  |  Nov 09, 2025

In the six months ending September, the number of Pochi La Biashara accounts rose sharply by 72.6 per cent, reaching 1.5 million, Safaricom’s latest d...

Regional transport chiefs meet in Mombasa as road deaths surge across Africa
Farhiya Hussein  |  Nov 08, 2025

Africa accounts for some of the world’s deadliest roads despite having comparatively fewer vehicles than other regions, a paradox experts attribute to...

Sudan: One-sided truce prompts calls for humanitarian aid
DW News  |  Nov 07, 2025

Rights organizations are pushing for urgent aid increases as the paramilitary RSF has agreed to a pause in fighting. Hunger, meanwhile, has reached ne...

Kenyans borrowed Sh629.2 billion in six months through Safaricom’s Fuliza service
Lucy Mumbi  |  Nov 07, 2025

Launched in 2019, Fuliza allows M-Pesa users to complete transactions even with insufficient wallet funds, within an assigned overdraft limit determin...

Safaricom’s half-year profits up 52 per cent to Sh42.8 billion as Ethiopia loss narrows
Alfred Onyango  |  Nov 06, 2025

M-Pesa revenue surged 14 per cent to Sh88.1 billion, while fixed service and IoT income rose 9.5 per cent to Sh9.8 billion.

The hidden danger in crushed pills: Why altering children’s medicine can be risky
Charity Kilei  |  Nov 07, 2025

Health experts warn that crushing tablets or opening capsules to make medicine easier for children to swallow can alter dosage, reduce effectiveness,...

Vodacom settles 17-year ‘Please Call Me’ dispute with former employee
Bashir Mbuthia  |  Nov 06, 2025

Vodacom, which is majority-owned by Britain's Vodafone, did not reveal the settlement amount but said the cost would be reflected in its financial res...

‘Plant trees, not trouble’: Eastleigh official urges unity in climate and crime fight
Abdirahman Khalif  |  Nov 03, 2025

Assistant County Commissioner Mohamed Adow Hadi calls on residents to plant trees, follow building rules, and help curb rising youth crime across East...

Sudan war: Could involved foreign powers stop the war there?
DW News  |  Nov 01, 2025

Sudan's warring factions depend on external support. What do Egypt, the UAE, Iran and Turkey want in Sudan? And could they exert enough influence to s...

Tens of thousands fleeing on foot amid atrocities in Sudan’s El Fasher
UN News  |  Nov 01, 2025

The RSF militia which grew out of the genocidal violence of the Darfur conflict 20 years ago, has been locked in a brutal conflict with the Sudanese A...

UN warns of ‘darker hell’ in El-Fasher after RSF seizes city
Mwangi Maina  |  Oct 31, 2025

The Security Council previously sanctioned RSF commanders for violence and human-rights violations.

Explainer: What does strategic Darfur city's fall mean for Sudan's deadly civil war
XINHUA  |  Oct 31, 2025

In El Fasher, civilians endured months of intense bombardment during a siege. Sudanese officials said on Wednesday that more than 2,000 civilians have...

‘Blood on the sand, blood on the hands’: UN decries world’s failure as Sudan’s El Fasher falls
UN News  |  Oct 31, 2025

Nearly 500 patients and their companions were reportedly killed in the Saudi Maternity Hospital, one of numerous health facilities targeted in the fig...

City Hall targets Eastleigh, Ruai, Kasarani in crackdown on illegal structures
Lucy Mumbi  |  Oct 31, 2025

Governor Sakaja urged Nairobians to cooperate with county officials and professional planners to make the city safer, more liveable and better organis...

Over 600 schools to benefit as Safaricom unveils massive education initiative
Alfred Onyango  |  Oct 30, 2025

The programme aims to upgrade over 600 learning institutions, offer 10,000 scholarships, and provide digital skilling for teachers across the country...

IGAD demands action to protect civilians as Sudan conflict escalates
Maureen Kinyanjui  |  Oct 28, 2025

Al Fashir, the last stronghold of the Sudanese military in Darfur, has been under siege for over a year, with nearly a million people facing famine as...

Six Iranians arrested as Kenya Navy seizes Sh8.2 billion meth haul in Indian Ocean
Farhiya Hussein  |  Oct 25, 2025

The vessel, identified as MV Mashallah, was intercepted about 630 kilometres east of Mombasa during a four-day multi-agency security operation dubbed...

Nine fridge habits that could be ruining your food
Margaret Wanjiru  |  Oct 24, 2025

Experts recommend spacing out containers and keeping vents clear. If your fridge is always full, consider decluttering or reorganizing by category.

IOM urges immediate aid as Khartoum returnees surpass one million
Mary Wambui  |  Oct 22, 2025

Majority of the individuals who returned were recorded across Khartoum (40 per cent), Aj Jazirah (37 per cent), Sennar (7 per cent), Blue Nile (7 per...

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