Safaricom Stories
The upgrade will take place between 1:00 am and 2:00 am, during which Fuliza may experience temporary disruptions, though other M-Pesa services will r...
In the East Africa region, Kenya now leads the continent in digital finance, innovation, and connectivity.
In the six months ending September, the number of Pochi La Biashara accounts rose sharply by 72.6 per cent, reaching 1.5 million, Safaricom’s latest d...
Launched in 2019, Fuliza allows M-Pesa users to complete transactions even with insufficient wallet funds, within an assigned overdraft limit determin...
M-Pesa revenue surged 14 per cent to Sh88.1 billion, while fixed service and IoT income rose 9.5 per cent to Sh9.8 billion.
Vodacom, which is majority-owned by Britain's Vodafone, did not reveal the settlement amount but said the cost would be reflected in its financial res...
The programme aims to upgrade over 600 learning institutions, offer 10,000 scholarships, and provide digital skilling for teachers across the country...
The telco has not shared details about the internal event but assured the public that services will resume as usual once it concludes.
Jamii Telecommunications Limited follows in second place with 442,076 subscriptions, accounting for 20.6 per cent of the market.
The upgrade, announced by Safaricom, will occur from 12:30 am to 3:30 am, during which M-Pesa services, including airtime top-ups and bill payments, w...
The maintenance, set to run from 12:30 am to 3:30 am, is aimed at enhancing service reliability, security, and overall performance across the mobile m...
Testifying before trial magistrate Geoffrey Onsarigo, Zachary Mburu, a senior manager at Safaricom, said the company had been served with court orders...
CBK, in its defence, insisted it has no role in the establishment or management of the fund, distancing itself from allegations touching on financing...
Safaricom Chapa Dimba, launched in 2017 in partnership with the Football Kenya Federation, is a national grassroots football tournament targeting play...
The legislators are calling for a comprehensive audit of all data access requests made to Safaricom and Airtel Kenya since 2020, including details on...
The move is aimed at supporting Kenya’s fast-growing community of freelancers, remote workers, and digital entrepreneurs, many of whom depend on PayPa...
The judge ruled ruled that the employees, all serving as Area Sales Managers, were wrongfully terminated after being blamed for failures in a flawed e...
This upgrade at the Eastleigh Health Centre—from fewer than eight outdated beds—represents a major improvement in both comfort and care for expectant...
This places Airtel ahead of Safaricom in terms of growth rate, even as the latter continues to lead in total subscriber numbers.
Justice Mwita held that Bonga points once earned by customers become customers' property; thus, Safaricom ceases to have control over them.
According to the company, its 4G network now covers more than half of the population, with 3,141 live sites in more than 150 towns and cities.
CAK Director-General David Kemei warned that such conduct is unlawful under the Competition Act (CAP 504), which prohibits any actions that restrict o...
The statements from Safaricom and the CA come against a backdrop of growing public outcry and mounting scrutiny over the use of surveillance and data...
Kaburu was arrested in May 2025 at a mall parking lot in Nairobi, while Ombogo and Mugambi were arrested in a lodge at the Namanga border.
The telco's customer base has also grown to 8.8 million, including 7.1 million active data users, according to the company.
Section 23 of the Kenya Information and Communications Act, 1998, requires the CA to ensure that licensed telecom operators and service providers deli...
This comes as Airtel Kenya, which was previously flagged alongside Telkom, improved its score from 79 per cent in the previous year to 83.3 per cent,...
Safaricom announced it has enhanced the products to integrate a credit facility under a new offering dubbed Taasi.
The lobby group, through student leader Anthony Manyara and John Mwangi, has also sought court orders compelling the Communications Authority of Kenya...
