He expressed his frustration with the practice, stating that he had voiced his concerns on social media, even suggesting at the time that he would sto...

If appointed, he promised to lead efforts to protect citizens' data from misuse and ensure that Kenya remains compliant with international data protec...

The human rights lobby has accused Safaricom and other telcos of giving out contacts and locations of persons who are a target of harassment, abductio...

The CBK has supported this shift by granting approvals to Safaricom, Telkom Kenya, and Airtel Kenya to raise daily transaction and account limits.

Dependents of deceased persons can still claim the funds if they provide proof of death and an administration letter granting them powers over the dec...

The Safaricom Chapa Dimba All-Stars team is set to depart for Huesca, Spain, for a week-long training camp. The 32 young players, selected from region...

The company revealed that the M-Pesa platform handles approximately 200 million transactions per month, a volume that has overwhelmed its systems as w...

In one such case, a senior police officer based at Vigilance House abused his power and spied on his estranged wife.

While Safaricom issued a public statement on October 31, 2024, denying the claims, KHRC and MUHURI said the company failed to adequately address the f...

Safaricom CEO Peter Ndegwa said the performance remains strong amid the headwinds in the Ethiopian business.

The debate centres on whether the company shares subscriber data with government agencies without consent.

The telco reported a 16.6 per cent growth in M-Pesa revenue in the first six months of the year, generating Sh77.22 billion, supported by an increase...

The proposed tax changes would likely lead to increased charges for these services, impacting millions of users.

On Wednesday, the DCI also denied the claims, saying the police only rely on mobile service providers for a small percentage of their investigations.

The introduction of digital skills is timely, given the increasing need for educators and students to adapt to the digital age.

The services to be affected include all airtime top-up services, Okoa Jahazi services and all bundle purchases via airtime and M-Pesa.

The Telco announced plans to refund the transaction fee for the first M-Pesa send money transaction of the day.

The petitioners are seeking a suspension of the SHIF, which was initiated on October 1 to replace the National Health Insurance Fund (NHIF).

Further, Nkukuu said many defaulters have the financial capacity to repay their loans, based on their regular M-Pesa transactions.

The addition of M-Pesa Ratiba reaffirms Safaricom's commitment to its vision of transforming lives.