Murkomen orders NTSA to clear backlog of digital number plates, licences
NTSA had declared April 1 as the deadline for the collection of the new generation number plates, smart driving licenses, and logbooks.
Transport Cabinet Secretary Kipchumba Murkomen has directed the National Transport and Safety Authority (NTSA) to urgently clear the backlog on the collection of digital number plates, logbooks, and driving licences.
NTSA had declared April 1 as the deadline for the collection of the new generation number plates, smart driving licences, and logbooks.
More To Read
- LSK condemns CS Kipchumba Murkomen's 'shoot-to-kill order', warns police against illegal directives
- Murkomen makes u-turn, says police officers to only use force as directed by law
- Ruto condemns June 25 deadly protests, orders arrest of perpetrators
- Former CJ David Maraga says security withdrawn over 'June 25 memorial protests support'
- Gachagua accuses Ruto's government of sabotaging Gen Z protests, demands justice for victims
- Interior CS Kipchumba Murkomen condemns June 25 memorial violence, claims protests targeted to destabilise state
However, many drivers have not been able to collect their driving documents due to delays from NTSA platforms.
Murkomen issued the directive during an impromptu visit to the NTSA offices in Nairobi, where he engaged with officials to address the issue.
"Before I leave, I need the statistics on uncollected logbooks, unissued driving licences and number plates and customers who have been notified. Also, we must establish a system to track and record each employee's daily work, ensuring accountability and transparency in our operations," the CS said.
Delays
Murkomen expressed concern over delays in the collection of logbooks, particularly noting the reluctance of applicants to collect them despite the completion of processing.
NTSA officials clarified that delays often occur due to applicants only appearing when required for major financial transactions.
This directive from CS Murkomen comes amid persistent complaints from Kenyans regarding delays in obtaining number plates and driving licences, causing significant inconvenience for car owners.
This isn't the first time Murkomen has intervened in NTSA matters. Last year, he issued a similar directive to clear the backlog of driving licences and digital number plates and issued specific timelines for resolution.
In response to the directive, NTSA assured that all processed digital number plates would be issued within 14 days, acknowledging the frustration among motorists awaiting their plates despite the completion of processing.
"Ensuring efficient and timely delivery of services to the public is our priority," stated CS Murkomen, emphasising the government's commitment to enhancing service delivery and addressing citizen concerns.
Top Stories Today
Reader Comments
Trending
