Senators order agencies to reconcile records on injured police officers’ claims amid conflicting figures

Members of the Senate Standing Committee on National Security, Defence and Foreign Relations during a sitting on November 20, 2025. (Photo: FB/Parliament of Kenya)

By Lucy Mumbi
Thursday, November 20, 2025

Details showed that while SHA reported paying over 1,500 claims worth Sh1.27 billion, the Directorate of Occupational Safety and Health Services had no confirmation of settlements, and the NPSC’s numbers differed sharply,

Senators have ordered the Social Health Authority (SHA), the National Police Service Commission (NPSC) and the Directorate of Occupational Safety and Health Services (DOSH) to reconcile their records on compensation claims filed by police officers injured while on duty, citing major discrepancies in the figures submitted by the agencies.

Details showed that while SHA reported paying over 1,500 claims worth Sh1.27 billion, DOSH had no confirmation of settlements, and the NPSC’s numbers differed sharply, raising questions over coordination and compliance.

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During Thursday’s Senate Standing Committee on National Security, Defence and Foreign Relations sitting, Senators expressed concern over why institutions handling similar aspects of police welfare could present conflicting data. They insisted that the three bodies align their records and reach a unified position.

“As a committee, we are directing the Social Health Authority, National Police Service Commission and Directorate of Occupational Safety and Health Services to have an engagement and submit a list that is concurrent with regards to claims,” Samburu Senator Lelegwe Ltumbesi, who chaired the session, said.

Senators warned that SHA must not dismiss or defer any claim on the basis that an officer was allegedly off-duty at the time of injury, stating such arguments to deny rightful compensation would not be tolerated. The committee reiterated its earlier ruling that police officers are considered on duty 24 hours a day.

They also declared any attempt to subject injured officers to a second medical assessment unlawful, noting that DOSH is the only legally mandated body to carry out such evaluations.

“The law does not allow parallel or duplicate assessments by other entities,” the committee said.

During the meeting, NPSC Chairperson Amani Yuda Komora and James Mithanga from DOSH called on the committee to ensure SHA follows existing rulings and contractual obligations. Both officials accused SHA of ignoring established procedures, which they said contributed to the inconsistencies in the data.

SHA Chief Executive Officer Mercy Mwangangi reported that the Authority had paid 1,567 claims valued at Sh1,269,723,694, declined 432 claims, had 129 under dispute, 95 pending due to incomplete documentation, 155 in payment processing and 41 under further review. Despite this, DOSH said it had not received any proof of payment, while NPSC’s figures did not align with SHA’s, highlighting the lack of coordination.

Mwangangi assured Senators that SHA remained committed to ensuring all injured officers receive their benefits and pledged to work more closely with the other institutions to address ongoing challenges.

The scrutiny follows appeals by petitioners John Amana, Peter Wang’ombe and Quinto Okumu, who are seeking legislators' intervention to ensure their long-pending compensation claims are settled without further delay.

The petitioners present at the meeting praised the Committee for its consistency and urged Senators not to relent until all affected officers received justice.

The Committee is scheduled to hold another session with SHA, NPSC, DOSH and Jubilee Insurance to review progress following Thursday’s directives.