Kenyans can now gain access to over 22,500 government services on eCitizen platform
Recently, the Attorney General Dorcas Oduor urged Treasury Cabinet Secretary John Mbadi to comply with a High Court order halting the collection of the Sh50 eCitizen convenience fee.
Kenyans can now access more than 22,500 government services on the eCitizen platform, streamlining processes and reducing the need for in-person visits across 583 agencies.
The move comes as the government pushes for digital transformation to enhance efficiency and accountability across public service delivery.
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The update was presented by the Governance and Public Administration Sub-Committee, chaired by Interior Principal Secretary Raymond Omollo. The committee also reviewed the progress of 19 Cabinet decisions, noting that 11 had been implemented in the third and fourth quarters of 2025.
Challenges, including coordination gaps, delays in funding and legal procedures, have slowed some of the actions.
“Briefing by the Solicitor General revealed a rise in petitions challenging government legislation. Since 2022, 60 per cent of these cases have been filed, with the majority tied to public participation,” reads the Committee’s statement in part.
The Sub-Committee highlighted recent achievements, including the recruitment of 10,000 police officers and the training of 6,000 chiefs and assistant chiefs. On the regional front, Kenya marked a diplomatic milestone with Somalia’s formal admission as the eighth member of the East African Community, expanding regional markets.
The committee also emphasised the importance of timely exchequer releases and stronger coordination, particularly for Africa Cup of Nations (AFCON) related projects. Updates indicated that major projects are nearing completion, including the East African Kidney Institute and Kenya Defence Forces-led initiatives in several schools across Elgeyo Marakwet.
Recently, the Attorney General Dorcas Oduor urged Treasury Cabinet Secretary John Mbadi to comply with a High Court order halting the collection of the Sh50 eCitizen convenience fee. The directive follows a Court of Appeal decision that dismissed a request to stay the April 1, 2025 judgment, meaning the High Court orders remain in effect as the appeal continues.
AG Oduor was responding to a contempt of court application filed by Dr Benjamin Magare Gikenyi, who accused senior government officials of ignoring Justice Chacha Mwita’s judgment stopping the charge.
The Attorney General acknowledged that the government had challenged the judgment through an appeal but stressed that all respondents remain bound by the court’s directives unless overturned.
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