DCI launches new biometric system to fast‑track good conduct certificates

DCI launches new biometric system to fast‑track good conduct certificates
DCI launches new biometric system to fast‑track good conduct certificates - DCI Director Mohamed Amin at a past event. (Photo: DCI)
DCI Director Mohamed Amin at a past event. (Photo: DCI)

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The new system is designed to significantly reduce waiting times by enhancing biometric identity verification and streamlining the processing of applications.

Thousands of Kenyans applying for Police Clearance Certificates, commonly known as Certificates of Good Conduct, are set to benefit from faster processing after the Directorate of Criminal Investigations (DCI) announced the rollout of the Multi-Biometric Identification System (MBIS)-ABIS Version 5.
The DCI on Wednesday said the upgraded biometric identification platform will be officially launched on Monday, July 20, 2026, as part of efforts to improve the speed and efficiency of processing Police Clearance Certificates.
According to the Directorate, the new system is designed to significantly reduce waiting times by enhancing biometric identity verification and streamlining the processing of applications.

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"DCI is set to revolutionise how you get your Police Clearance Certificate (Certificate of Good Conduct)," the agency said in a statement.
The DCI described the rollout as a major milestone in its digital transformation agenda, saying the upgraded platform has been developed to provide faster, smarter and more reliable services while modernising criminal records management.
"Starting Monday, July 20, 2026, we roll out the Multi-Biometric Identification System (MBIS)-ABIS Version 5, a game-changing platform built to fast-track processing and deliver faster, smarter service," the statement said.

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The agency also assured applicants that the new technology would improve the overall customer experience by reducing delays that have previously affected the issuance of Police Clearance Certificates.
"No more long waits. Better technology. Better experience," the DCI said.
Police Clearance Certificates are among the most sought-after government documents in Kenya and are often required by employers, learning institutions, foreign missions and government agencies as proof that an individual has no criminal record.
Under the current system, applicants submit their requests through the eCitizen portal before booking fingerprint collection at DCI offices or Huduma Centres.
Processing typically takes between one and two weeks.
The DCI did not indicate whether the introduction of the new system would affect application procedures or fees, but said more details would be provided during the official launch.
It urged Kenyans to await further communication ahead of the rollout, saying additional information on the implementation of the Multi-Biometric Identification System (MBIS)-ABIS Version 5 will be released in the coming days.

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