SHA directs healthcare providers to submit queries on defunct NHIF claims

SHA directs healthcare providers to submit queries on defunct NHIF claims
SHA directs healthcare providers to submit queries on defunct NHIF claims - Social Health Authority (SHA) headquarters in Nairobi. (Photo: SHA)
Social Health Authority (SHA) headquarters in Nairobi. (Photo: SHA)

Listen to article

3 min listen
Audio reading is not supported on this browser.
Ready

Thanks for listening. Continue with a related story, or tap the speaker icon on the next page to listen.

Related story

Protest looms as teachers reject new salary adjustments, demand fresh CBA talks

Lucy Mumbi  ·  2 days ago
Read next Opens a fresh page.

Healthcare providers have until July 31 to submit their requests for clarification, after which SHA will review the submissions and communicate its findings to the affected facilities.

The Social Health Authority (SHA) has directed healthcare providers with outstanding defunct National Hospital Insurance Fund (NHIF) claims valued at Sh10 million and below to submit requests for clarification over the verified claim amounts by July 31.
In a notice issued on July 24, the Authority said the clarification process is open to healthcare facilities that have not yet completed the sign-off process for the verified defunct NHIF claims.
"The Social Health Authority (SHA) wishes to inform healthcare providers that have not yet completed the sign-off process for verified defunct NHIF claims valued at Sh10 million and below that they may submit any concerns or requests for clarification to the Authority for review," said SHA.

More To Read

Facilities seeking clarification are required to submit a written request to [email protected], providing the facility name, former NHIF facility code, pending claims amount, relevant claim reference numbers, a clear explanation of the grounds for concern, and supporting documents, including claims statements and claims reconciliation statements.
"The Authority will review all submissions within three weeks after the deadline and communicate the outcome to individual facilities via the appropriate channels," the notice states.
SHA said the clarification process is intended to address concerns over the communicated claim amounts while ensuring that all reviews are conducted based on verified records.

Latest Stories

The Authority reaffirmed its commitment to a transparent process, stating that it "remains committed to ensuring that the review process is fair, transparent, and based on verified claim records".
Healthcare providers have until July 31 to submit their requests for clarification, after which SHA will review the submissions and communicate its findings to the affected facilities.
The exercise is part of the Authority's ongoing efforts to resolve outstanding claims inherited from the defunct NHIF as it continues implementing reforms under Kenya's social health insurance system.

Other Topics To Read

Top Stories Today

Comments

0
Loading comments...

Trending

News | |
News | |
Sports | |
Regional | |
News | |
Sudan | |
News | |
News | |
Regional | |
Health | |

Latest Stories

DR Congo Ebola cases amount to 2,905 as vaccine enters human trial
Democratic Republic Of Congo | |
North Eastern professionals condemn Duale's remarks, say he does not speak for region
Headlines | |
DCI arrests recruitment agency director over alleged Sh110,000 Qatar job scam
Headlines | |
Kenya backs second term for UN rights chief Volker Türk despite US, Russia opposition
Headlines | |
Government extends security-disturbed declaration in Marsabit amid banditry concerns
Headlines | |
Meta launches free 'Facebook Verified' badge to confirm real users
Headlines | |
Senator Okiya Omtatah warns Executive control of Treasury unconstitutional
Headlines | |
President Ruto appoints former Bumula MP Moses Mabonga as EPRA Chairperson
Headlines | |
Nicolas Otamendi calls time on Argentina career
Football | |
SHA directs healthcare providers to submit queries on defunct NHIF claims
Headlines | |
ICC Prosecutor Karim Khan removed from office over alleged sexual misconduct
Headlines | |
Middle East: UN warns against wider escalation after Houthi attacks in the Red Sea
Headlines | |

Popular Stories This Week

Heavy rains forecast across Kenya this weekend, residents urged to take precautions
Charity Kilei |
Tanzania bans use of foreign currencies for local transactions
Maureen Kinyanjui |
Pakistan working on second round of US-Iran peace talks - reports
DW News |
Turkish airlines to suspend 18 international routes starting May
Mary Wambui |
KMTC announces 5,000 training slots for March 2025 intake
Charles Adinda |
State directs Saccos to cover losses from KUSCCO scandal
Eastleigh Voice Reporter |
Govt to slash civil servants’ hardship allowances in policy overhaul, saving Sh6bn annually
Maureen Kinyanjui |
Forgot your Safaricom number? Here is a simple way to get it
Margaret Wanjiru |
Denmark suspends green-sector work permit processing for applicants from Kenya, Uganda and Tanzania
Rachael Mutabasi |
Defence CS Soipan Tuya among 52 graduates at National Defence College ceremony
Mary Wambui |
Gachagua impeachment challenged in Court as lawyers allege constitutional violations
Carolyne Kubwa |
Marathon world record holder Sawe receives heroic welcome after historic London Marathon triumph
Erick Kariuki |
KCSE exam results to be released in January as KNEC enhances cheating scrutiny
Maureen Kinyanjui |
OpenAI reportedly building AI-powered smartphone to rival iPhone
Margaret Wanjiru |
Details of the new salary structure, housing allowance changes for civil servants
Maureen Kinyanjui |
Passport shock: Kenyans to pay Sh12,500 as cheaper options disappear from eCitizen portal
Lucy Mumbi |
UN: Don't allow Israel-Iran conflict to spark new refugee crisis
DW News |
Exclusive: Somali referee Omar Artan secures US visa, cleared to officiate at 2026 FIFA World Cup
Bashir Mbuthia |
Somalia’s risky power extension amid emerging rivalries
Addis Standard |
Nairobi set for rail transformation as gov’t, World Bank partner on 10 major commuter projects
Lucy Mumbi |
OPINION: Shifting alliances, growing threats: Eritrea’s shadow over Tigray, rising risks across northern Ethiopia
Addis Standard |
How to change your name or unlist your number on Truecaller
Margaret Wanjiru |
Nairobi apartment prices fall in key suburbs amid oversupply and weak demand
Alfred Onyango |
Nairobi court dismisses money laundering count against Mike Sonko, orders defence on tender charges
Carolyne Kubwa |
Ruto ranked most corrupt person globally after ousted Syrian president Assad
Mary Wambui |
Forbes global rich list (2026)
Charity Pancras |
Fresh gunfire along border rekindles tensions between Uganda and South Sudan
Mwangi Maina |
Explainer: Why the 2026 FIFA World Cup ball comes with battery that needs charging before every match
Bashir Mbuthia |
NTSA’s speed limits on city highways
Charity Pancras |
KUCCPS reopens application portal for 2025 KCSE candidates
Rachael Mutabasi |