Microsoft is testing a new artificial intelligence (AI) feature that could make troubleshooting Windows 11 computers as simple as asking a question.
The company has begun rolling out a new Copilot capability to users in the Windows Insider programme that allows the AI assistant to diagnose common PC performance problems and suggest ways to fix them.
The feature is part of Microsoft's ongoing effort to integrate AI more deeply into Windows, giving users a more intuitive way to manage and troubleshoot their devices.
Ask Copilot what's wrong
Rather than searching through settings menus or browsing online forums, users can simply ask Copilot questions such as, "Why is my PC running slowly?" or "How can I make my computer faster?"
Copilot will analyse information about the device and provide an explanation of what may be affecting its performance.
It can also recommend actions users can take, such as closing unnecessary background applications, freeing up storage space or adjusting system settings.
In some cases, the AI assistant can provide links that take users directly to the relevant Windows settings, making it easier to carry out the recommended changes.
Microsoft says Copilot will not automatically make changes to a user's computer.
Instead, it will explain the issue and allow users to decide whether to apply the suggested fixes.
Many Windows users experience slower performance over time due to factors such as too many startup applications, limited storage space, outdated software or excessive memory usage.
Traditionally, identifying these problems has required navigating several settings menus or using specialised diagnostic tools.
Microsoft hopes the new AI-powered assistant will make the process easier by translating technical information into simple, conversational language that anyone can understand.
The feature is particularly aimed at users who may not be comfortable troubleshooting computer issues on their own.
The latest update reflects Microsoft's broader strategy of making Copilot a central part of the Windows experience.
Originally introduced as an AI assistant for productivity tasks, Copilot has gradually gained new capabilities, including helping users write documents, summarise information, generate images and organise files.
Adding system diagnostics expands its role from being a digital assistant to becoming a tool that can also help maintain a computer's health.
Microsoft has increasingly positioned AI as a key feature across its products, from Windows and Microsoft 365 to its Edge browser and cloud services.
The diagnostic feature is currently available only to members of the Windows Insider programme, where Microsoft tests new features before releasing them to the general public.
The company has not announced when the capability will become available to all Windows 11 users.
As with many Insider features, Microsoft will evaluate user feedback and performance before deciding on a wider rollout.
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